Claims

You are not alone. At JW Davis we are here to help you through the claims process, we’re only a phone call away.

If you require assistance Monday – Friday, 9am – 5pm, please contact us directly at:

905-822-9660 or 1-877-593-2847

Emergency Claim Toll-Free Numbers

If it is an emergency after business hours or during public holidays, you can contact your insurance company’s claims hotline for emergency service:

April Canada1-877-593-2847
Aviva 1-866-692-8482
CanAm1-888-227-0549
Economical Insurance1-800-607-2424
rsa-rgb-pos-hi324-120Facility Association1-800-319-9993
Intact Insurance1-866-464-2424
Jevco Insurance1-866-864-1112
PAL1-800-265-8098
Perth Insurance1-800-607-2424
Premier Canada1-877-593-2847
Western general1-800-607-2424


Third Party Collision Checklist Download PDF

What to do After an Accident

The Highway Traffic Act requires that all collisions, where persons are injured, or damage is valued at more than $1000 (to vehicle, personal property, or highway property) must be reported to police forthwith.

A Police Officer must attend under any of the following circumstances, without exception:

  • Collisions involving injury or death
  • Criminal activity involved in collision (such as impaired driving or a stolen car)
  • Collisions involving Federal, Provincial, or Municipal vehicles (such as T.T.C. bus or streetcar)
  • Collisions involving vehicles transporting dangerous goods (such as chemicals)
  • Collisions involving a person who is uninsured or is a suspended driver
  • Collisions involving damage to private, municipal or highway property
  • Collisions involving bicycles or pedestrians
  • Third party refuses to provide required information

Once You’ve Had An Accident, the following actions should be taken before attending a Collision Reporting Centre (CRC):

  • If it’s not serious, no one is hurt and there are no safety issues, get the cars off the road
  • Call police to ensure their presence isn’t necessary, they will be able to tell you the location of your nearest collision centre
  • Exchange information with anyone involved. Be sure to get their name, phone number, license information and the name of their insurance company (you can download Third Party Collision Checklist from our site)
  • Take pictures! Carry a disposable camera in your car or use your camera phone if possible.
  • Approach a witness to the accident and ask for their details should a statement be necessary.

Report to a collision reporting centre within 24 hours, with any documentation you may need. Remember that by law a towed car must be taken to a collision reporting centre.